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FAQs
Yes, sustainability is at the core of BILANG. We use organic and sustainable materials, and even our clothing tags are plantable! They are embedded with seeds. Simply tear the tag, plant it in soil, and water it regularly. With a little patience and care, you’ll see it grow into a beautiful plant!
Please refer to our size guide available on each product page to ensure you select the correct fit. If you have further questions, feel free to reach out to us on +91 9929362222 or you can also email us on contact@labelbilang.com for personalized guidance.
Orders are typically processed within 3-10 business days, with delivery in India taking 2-8 days after dispatch. For international orders, please reach out to us directly via Instagram DM @bilang_label or send us a message on WhatsApp at+91 9929362222 assistance and details regarding shipping options and delivery times.
We offer exchanges for the same product in a different size, within specific guidelines. Returns are accepted within 48 hours of order delivery, subject to certain conditions outlined in our refund and cancellation policy. Additionally, we leave extra margins in our products for minor alterations by customers themselves. For detailed information, please refer to our refund and cancellation policy section.
Once your order is dispatched, you will receive a confirmation email with tracking details. You can use this to monitor the delivery status of your package.